Ordering and delivery
Buyer shall not sell any oogaa Home products on the internet, through ebay or any other internet authorized site without the written permission from oogaa Home LLC. Buyer shall not use any images or logos unless given prior permission in writing from oogaa Home LLC. Please contact us if you have any questions or request the use of images, firstname.lastname@example.org contact Samantha Skolnik or Tristan Mullane.
We accept Amex, Visa, Mastercard and paypal. We can also take your details over the phone (tel: +1 386 383 4847) if you are not comfortable with using your credit cards on-line.
Currently we can only ship to the US. from oogaa.com and to the UK from oogaa.co.uk. International shipping coming soon.
Recorded delivery shipping when you spend £50.00 or more. (UK only).
Please note that we cannot deliver to PO boxes or APO/FPO addresses, ensure you use a valid postal address during check out to avoid your merchandise being returned.
All orders will be shipped from our UK warehouse either via Royal Mail.
Standard (Royal mail) 5-7 business days
You can view your complete order total, including shipping fees, custom tariffs and taxes during checkout.
Merchandise returns and Exchanges
We accept returns and exchanges on any damaged or unused products valid for 30 days from the date on your receipt.
Non-faulty items will require return postage to be paid.
We require that you first phone customer service at +386 383 4847 to receive your RMA number. (A Return Merchandise Authorization) You can also email us at email@example.com with the subject, RMA request.
Returned merchandise must have the original receipt and original packaging with your RMA number clearly written on the receipt and outer packaging. We do not accept returns with a COD (charge on delivery).
Send returns to
5, Elmthorpe Road, OX2 8PA
Please use a shipping service that supplies you with a tracking number. Oogaa Home LLC is not responsible for any returned merchandise without a tracking number. Please provide us with your tracking number once you ship your return to us.